The Board Has Spoken, and AMCs Should Pay Attention

The Board Has Spoken, and AMCs Should Pay Attention

The Board handled this case with the same patience appraisers have when an AMC sends “preferred comps” from another planet. 

Virginia’s Real Estate Appraiser Board delivered a message at its June meeting that was impossible to miss. An attorney appeared on behalf of Financial Asset Services and Brandon Sison, asking the Board to reconsider the discipline handed down in March. The request arrived without the AMC or Sison themselves, which already set an interesting tone. When you ask a regulatory board to undo a suspension, showing up in person is usually a good start.

The March decision was clear. The Board suspended both licenses for six months and placed them on probation for eighteen months. The violations were not abstract or debatable. They involved documented pressure on an appraiser, including threats of reporting them to the state, threats of nonpayment, and attempts to steer the value by sending reweighted comparables. Anyone who has ever dealt with an AMC that pushes too hard knows exactly what that looks like. Virginia’s statutes, regulations, and federal law all prohibit this behavior, and the Board acted accordingly.

The reconsideration argument was built on three points. First, the discipline has affected the AMC outside Virginia. Second, neither party has been disciplined in other states. Third, the AMC has changed its internal process so the CEO now handles value disputes. These points may be factual, but none of them address the actual conduct that led to the suspension. The impact of discipline is not a reason to erase it. A clean record elsewhere does not undo violations here. And shifting value disputes to a CEO does not retroactively restore independence.

The Board went into closed session, returned, and denied the request with another unanimous vote. It was a steady, confident decision that reinforced something appraisers in Virginia already know. When independence is violated, the Board does not entertain excuses. They enforce the law.

This matters for every appraiser who has ever been pressured, threatened, or nudged toward a number. Too many appraisers have been conditioned to tolerate AMC behavior that is flatly illegal. This case shows that reporting misconduct is not only appropriate, it is effective. Virginia has the framework, the authority, and the willingness to act. And lenders should remember that under Dodd Frank, they are responsible for the actions of the AMCs they hire. An AMC is the lender’s agent. When the agent violates independence, the lender owns the consequences.

Virginia also has several new legislative changes that affect the appraisal profession. Rather than squeeze them into this discussion, you can read VaCAP’s summary at the end of their article. It is concise, easy to follow, and worth a look if you want to stay ahead of what is coming next: Virginia Appraiser Board Reaffirms Commitment to Appraiser Independence, Denies Reconsideration Request

The Board’s decision sends a message that does not require any reading between the lines. Virginia is treating appraiser independence as something worth defending with actual action, not polite reminders. When an AMC crosses the line, the Commonwealth is not shrugging, not stalling, and certainly not offering a sympathetic pat on the back. They are responding with the kind of clarity that makes it very easy to understand what will and will not be tolerated.

For appraisers, this is the kind of support the profession has been waiting for: a state that sees the games, recognizes the pressure, and is willing to step in when the rules are ignored. For AMCs, it is a helpful reminder that independence is not a creative concept, and attempts to reinterpret it will be met with the same enthusiasm the Board showed in June. And for the industry as a whole, this decision stands as proof that strong oversight is not a mythical creature. It is alive, well, and apparently living in Virginia.

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16 Responses

  1. Baggins Baggins says:

    https://www.workingre.com/florida-class-action-whats-it-mean-for-appraisers/

    Read that article. Nobody even gives consumer choice a second thought. The separation from loan production rule which established the amc experiment has been an ultra mega epic failure that fueled corruption and crushed small businesses on a national scale. All the big players continue to play along. Independent sole proprietor appraisers whom care about consumer protection do not have an advocate. By proxy, consumers as well are often on their own to navigate predatory lending without help or any functional check and balance. Play ball of ride the bench. Appraisal modernization.

  2. Avatar Joseph Batrich says:

    AMC’s are the worse. I can’t tell you how many times I have told an AMC to FO when they pull this kind of crap. Strongarming appraisers is abhorrent behavior and these reprehensible AMC’s get away with it because most states don’t do jack to protect the appraiser from these hunters of weak appraisers. In my area of Florida, a large number of 1007 form requests for STR investment properties, which is a direct violation of USPAP 2-2a and 8.1, the state appraisal boards do nothing, in many cases, protect the AMC. Mountinaseed and Class Valuations have tried to influence my values many times, including turning me over to the state investigators office if I file a complaint and I find MYSELF on the defensive, when it is a clear violation on the part of the AMC. AMC’s are the worst! I have been doing this for 30+ years and it never stops. But back in the day before Dodd-Frank, never happened.

  3. Avatar Bill Johnson says:

    Let us not forget that this type of AMC abuse/pressure has been going on for decades. Considering this is still going on today why the hell have appraisers been forced into survival mode by these companies while they’ve been stealing 13+ billion dollars from us?

    Washington Mutual (WaMu) aggressively pressured appraisers to inflate home values to push more mortgages through. This systemic manipulation was a key driver of the 2008 subprime mortgage crisis, which ultimately led to the bank’s failure and acquisition by JPMorgan Chase.The WaMu Appraisal SchemeHand-Picked Appraisers: WaMu bypassed appraisal independence by allowing its own loan staff to hand-pick or “scrub” the pool of appraisers, favoring those willing to hit specific valuation targets. Blacklisting: Appraisers who refused to pump up valuations or who accurately reported “declining” market conditions were blacklisted, terminated, and stripped of future assignments. Targeting Third-Party Firms: The bank applied this pressure to major appraisal management companies like eAppraiseIT (a subsidiary of First American Corp).Legal Repercussions & Reform New York Attorney General Lawsuit: In 2007, then-NY AG Andrew Cuomo sued First American eAppraiseIT, revealing a damning paper trail of emails showing the company surrendered its independence to satisfy WaMu’s demands. Class-Action Lawsuits: Shareholders and affected appraisers also took legal action against the bank and associated appraisal companies. This included a $9.9 million class-action settlement over eAppraiseIT’s improper practices. Industry Reform: The fallout from WaMu’s practices directly contributed to the creation of the Dodd-Frank Act, which established a strict legal firewall to separate mortgage sales/brokering from the appraisal process.

    Seek the truth.

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    • Baggins Baggins says:

      Truth. Accurate accounts from the time. Same thing again, different form. Last time around if an appraiser upset an individual mortgage broker for not making the deal work, the appraiser could call the person next to them whom was more honest and consumer protection orientated, chose to work with them instead. Even during periods of rampant fraud and appraisal value pressure, the ability for independent appraisers to voluntarily prefer one or the other individual mortgage brokers at the lending institution of the appraisers choosing based on careful research who was the more respectable client or not, this open market approach slowed down much damage.

      When the individual licensed mortgage brokers openly applied valuation result pressure to appraisers, appraisers still had a choice to dismiss the ones violating ethical rules, prefer to work with other people instead. (Checks and balances which hindered the bypassing of rule spirit and intention of regulatory rules; consumer protection first.) That’s where the whistle blowers came from at the time. Licensed appraisers holding licensed mortgage brokers accountable via their direct engagements and direct communications. The problem at the time; appraisers were a much smaller group and were often subjct to enticement and manipulative practices which left the appraiser constantly scrambling for client replacement or appeasement.

      Enter appraisal management companies. Where appraisers deal with people who’s own employment and compensation levels is tied to appraisal result based outcome which is beneficial to the lender. When appraisers upset an amc worker they don’t just lose the one connection for order assignment opportunity, the appraiser loses the entire company’s body of mortgage lenders, as well as every other originator whom may also contract with that amc.

      Consider how many volume lenders work simultaneously with nearly every amc possible at one time. Fluid contracts. Constantly shared fee range. Approval and performance status. Success of closing outcomes data recorded and compiled long term. Data which the top amc’s in this country have boldly advertised as why their appraisal management company is better. Appraisers whom violate the advocacy rule are rewarded with the kings share. (Might have something to do with why despite the historical mortgage lending rush, the appraisal industry shed licensees instead of gaining them. Pro tip; it was not ‘valuation bias’ related.) Do not use and blacklisting data built in to the assignment platforms. ‘appraisal performance grading’. Enter what you’d like, label the activity however you would like, if the appraiser does not advocate for the lenders interests and rubber stamp these deals, that appraiser is no longer an ‘amc partner’ or ‘preferred tiered ranked appraiser.’

      Appraisal independence. Separation from loan production rule. Appraisal management company top representatives sitting on appraisal oversight boards in every state in this country. Appraisal management companies being legally defined as ‘agents of the lender’. GSE capitulation. Sorry to bring the bad news to those still bothering to pay attention. Amc’s run the show now. Appraisal modernization.

      I’m not even going to bother to title this meme. Come up with something if you’d like. Thanks.

  4. Baggins Baggins says:

    Let me make sure I’m following this correctly. The amc industry embezzles over twelve billion dollars through junk fee billing for decades. Drives fifty thousand small independent real estate appraisal businesses under. Creates such a hostile unfavorable working climate that this once thriving appraisal industry now resorts to begging people to join and falsifying testing to create artificial licensees, a proven fact. Reshapes the landscape for mortgage lending valuation standards across the entire country which drives millions of people into financial ruin. The amc’s then use their ill begotten gains to create regulatory exceptions to licensing so their own workers whom have so much influence over federally regulated transactions don’t even need to be individually licensed themselves unlike everyone else whom can be held individually accountable.

    The amc’s then take on working duties that are supposed to be lenders responsibility under SEC FHFA FTC DOJ oversight, and numerous other federal agencies, as well as being under the purview of mortgage lending licensing boards in each state. Thereby carving out a space where there is no regulatory oversight because state appraisal boards jurisdiction is limited to only ‘appraisals’ from ‘licensed appraisers’. Then the amc purposefully funnels as much work as possible to non appraisers to avoid the oversight. The amc’s industry lobbyists affected the structure of oversight to have placed a member of their own amc community (an agent of the lender) on the appraisal oversight boards of every single state, assuring they can quell any investigation into fraudulent activity before it gains momentum. With the additional benefit of redirecting and quelling all investigation which should be pointed at mortgage lending people and banking corporations.

    To support all the fraudsters the amc industry now attracts like a magnet, promotes what is otherwise illegal activity such as non licensed property data collectors, automatic valuation utilities (that some of them maintain proprietary control of) instead of full service from an actual independent licensed appraiser. Promotes outsourcing. Carves out proprietary engagements with GSE’s themselves. Creates a non transparent system of grading and fee bidding which provides cover for blatant violations of AIR rules and FIRREA standards. Co opts the appraisal trade groups (many of whos top members are amc owners themselves) with enough power to oust a CEO whom did nothing more than tell appraisers they should get a fair fee from appraisal management companies (DF Reg Z C&R billing just like the VA still offers to this day). The amc’s are caught red handed doing all of this by the ARCC group and whistle blower testimony which is publicly available information. Engages in systematic embezzlement and junk fee raking of American consumers appraisal service fees in violation of RESPA rules. (image attached) Rules which should carry a year in jail and a $10,000 fine per individual instance, and they have done this for hundreds of thousands if not millions of federally regulated mortgage loan transactions. A thousand other offenses too numerous to list.

    This is all that happens? Caught pressuring one single appraiser on one single deal. A year and a half suspension and a paltry fine?

    Nobody does anything because state licensing boards to not have appropriate jurisdiction or authority to look into everything the appraisal management companies are doing. The regulatory oversight structure here is entirely deficient and dysfunctional. Amc’s permanently delist appraisers and suspend independent sole proprietor licensees every single day of the week for missing a checkbox or any other meaningless excuse they may dream up. Where are the investigations into all the other appraisers that worked for this amc company, the numerous transactions they’ve handled and quite possibly pressured appraisers, which has a cumulative effect on the entire economy and housing price structure? Or push a penalty to the mortgage lender whom is behind this? The amc is legally a representative of the lender, meaning the lender should also be held accountable. Not going to look into any of that or refer anything to the state DOJ? None of us can afford lawyers.

    Dave Towne recently pushed an amazing article about an appraiser whom was caught red handed with felonious fraud and impersonation, something to that regard. That appraiser got two decades in federal prison. He’s late to the party because if he wanted to openly defraud everyone with backing and support from the associated industries, all he needed to do was operate an appraisal management company. He would not have even needed a perfect record himself, and could have used a stand in ‘controlling entity’ to pass the amc’s licensing application standards which are incredibly lax. The ‘managers’ providing the oversight of individual licensees are not even required to have licensing and there is no accountability and no oversight. The fraud has been right out in the open this entire time. The fifty thousand other people whom left this industry proclaimed decades ago; you’ll never get anywhere or correct anything, the appraisal industry and the people managing it are simply to corrupt. I suppose it’s good that someone did something. In the bigger picture though… Wake me when it’s over. I want to be buried in the discount cemetery.

    2
  5. Matthew Williams on Facebook Matthew Williams on Facebook says:

    Thank you Pat Turner

    1
  6. Eric Kennedy on Facebook Eric Kennedy on Facebook says:

    Thank you Virginia Coalition of Appraiser Professionals

    1
  7. Avatar Pray Hard says:

    AMC’s were supposed to be the solution. We knew from the start that they were going to be the problem. This will have to happen at least 49 more times to make any difference. Now they’ll have to take even more of our money to pay off some politicians to override the state board’s decisions. But, good on Virginia, surprising coming from a deep blue state with only a marginally sane governor.

    1
    • Baggins Baggins says:

      Maybe check the math. It needs to happen (number of appraisal management companies per state x the number of states x every single transaction the amc has ever handled.)

      Can you believe how easy to run around the appraisers are? They’re still out there buying the amc lists from orep when in each and every single state, there is a publicly available list of every amc out there. Every single amc order comes with a lenders name and address they could solicit directly instead. Instead they work for half rate and assist the amc in defrauding consumers, look the other way on systemic billing fraud. Because they won the order, all they care about is themselves.

      Half the people on state boards across this country have never worked directly with an amc, and if they did it was so long ago anyways. It’s obvious many of them do not have routine experience with MLS systems either. All these people talking about rewarding careers; most of them are not in service to the American public and have nothing to do with consumer protection.

      The entire appraisal licensing program was supposed to be rooted around consumer protection so that when consumers engaged with mortgage lenders, they would not be absolutely fleeced and ran around. Now the same companies that fleece the consumers, that push independent appraisers out of the way, they keep one of their guys on the state appraisal boards. The other half of the board has no experience even doing the work, as they came from institutional settings as employees not independents. Can’t make it up. There is no comprehensive regulatory oversight. The appraiser becomes the fall guy for everyone elses malfeasance every last time. Prove me wrong.

      1
  8. Avatar Ga Appraiser says:

    This is a W. We don’t get many… enjoy it and hope it catches fire. Well done VA.

    0
  9. Lori De on Facebook Lori De on Facebook says:

    Proud of Virginia for doing the right thing.

    2
  10. Donna Halfpenny on Facebook Donna Halfpenny on Facebook says:

    The absolute audacity of them to ask for reconsideration. Honestly, I am so glad that action was taken but it should have been permanent revocation. This is just one time they were caught, and will continue their shenanigans. Well done Virginia! Thank you!

    3
    • Baggins Baggins says:

      Of course. If you don’t stop them, you only get more of the same.

      Excellent, now the amc’s ceo himself will personally apply the pressure to their appraisers! HA!

      This is how it goes down in the real world; Lender to amc manager; ‘Get the appraisers in line or we’ll replace you both.’

    • Lori De on Facebook Lori De on Facebook says:

      Donna Halfpenny you know he’s licensed in 4 states and not one is within driving distance to the other. I can understand if he was licensed in VA, MD, DC and Delaware.

      2
      • Donna Halfpenny on Facebook Donna Halfpenny on Facebook says:

        Lori De hopefully the other states will also take action. I do know that some appraisers might not live full time in others states, or be boundary states but 2nd homes homes, etc. and be fully competent in those areas. (Doubt that is the case here)

        1
        • Baggins Baggins says:

          Appreciate the enthusiasm, I’m not so optimistic. They’ll rebrand, get a new controlling appraiser stand in, and no one whom approves the amc applications will be the wiser. The entire industry will know, but the state will still approve them. If you don’t approve the application the state does not get their money. They need to be approved and they will be.

          If anyone gets uppity and starts talking about how the amc has a penalty in another state, that’s when the amc board member kicks in. Calls will be made, conversations will be had, the issue will simply go away. Because the penalty was not severe in the first place. And of course there is always the possibility that amc board member, it could be his amc company. All of them golf together on the weekends anyways. Welcome to real estate appraisal.

          1

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The Board Has Spoken, and AMCs Should Pay Attention

by AppraisersBlogs time to read: 3 min
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