TAF Charging for Misleading Classes

Mark Skapinetz says:

Faster faster faster. The faster the AMCs get things in the better they look to THEIR clients the lenders who they have signed contracts with. The faster lenders do things the better they look.

However we are in a day and age now that faster is supposedly better and that is coming from the likes of AMCS, companies like Regorra, Clear Capital, Class valuations and others that are only concerned with themselves and not the consumers that they get paid by. They are the ones that push this crap. They are the ones that think they can develop technology that can do this.

What they fail to tell anyone is the truth. Say it 1000 times, post it on social media over and over and it must be true. Right?

In the real estate appraisal profession we have so many laws and regulations to abide by. So many complex assignments, so much data to examine and look at. Yet everyone else out there just has to sit their asses in a seat, wait and collect their commissions. The appraiser is subjected to all sorts of scrutiny, having demands made to them, told basically that their fee is too high, and then has to wait 30-60 days to get paid for their services which is a fraction of the paycheck a loan officer, realtor or others make when they close the deal yet appraisers have to take on most of the liability.

Most of these companies out there pushing the 24 hour turn time have absolutely 0 notion of what the appraiser actually does. They don’t care either. It’s a race to the bottom to pad their pockets with money and have their egos lifted that they know best. They aren’t concerned with the consumer or protecting the public trust. They just want to be able to tell everyone how amazing they are to gain more business.

Everyone wants speed these days. Faster internet, faster deliveries, faster everything but we see this everyday in the appraisal profession. More and more appraisals being sent back due to errors and more contained within the reports. Why? Because appraisers are forced now to do things quicker and sacrifice quality.

These aren’t my words. These are the words of another and something to consider. The words of W. Edwards Deming. (Look him up)
The following is from an article I read about speed vs quality.

“The more quickly a job is performed, the higher the chance of an error or mistake. Software updates are released too soon, full of bugs and glitches. New phones are rushed to market, often with serious defects such as combustive batteries. Haste is often the enemy of quality. That is why there are also sayings about the problem of rushing. Haste makes waste. And haste does not produce breakthrough ideas. Tham Khai Mend, Worldwide Chief Creative Officer at Ogilvy, one of the world’s leading advertising agencies, once said “Miners shift five tons of rocks to extract one ounce of gold. Just like you have to shift a ton of rubbish to get a good idea.” Detailed or creative work requires a great deal of thought, research, concentration, reflection and mulling over to produce the truly valuable nuggets. It is a process that cannot be rushed. And, work that requires precision and accuracy — such as surgery, architectural design, accounting, proofreading, and dispensing medicine – also cannot be rushed. In such work, quality is arguably more important than speed.

DID YALL CATCH THAT… Well here is more…
“With regard to quality and speed, he believed that employees shouldn’t be evaluated based on the quantity they produced, but rather on the quality, of their work. To evaluate on quantity alone would be to remove pride of workmanship. Ultimately, Deming believed that improving quality did affect productivity because it eliminated mistakes, customer complaints, the cost to repair or replace defective work, duplicate work and wasted materials.

Pretty smart man in my opinion and who’s words I incorporate into my business.

“Deming’s advice to business owners today would likely be that if the choice is between speed or quality, choose quality and reward experience because those will ultimately improve speed.”

Catch that… REWARD EXPERIENCE!!! Oh wait I’m sorry that’s not the business model of AMCS because that would require paying more for the product and less they can take from the appraiser.

The world has changed. Everyone wants faster but fails to see that quality will suffer. AMCs and more are greedy. They want to be bigger and stronger and the only way to achieve that is through speed. They all sacrifice quality for speed. They all take the opportunity to pander to the issues at large and claim they can be better than anyone else. It’s a sad world we live in.

TAF, ASC, and all the others will do whatever it takes to make themselves look good to everyone out there yet they will not tell the truths of what they are doing. They won’t tell the truths of how they sacrifice quality over speed. They won’t tell the truths of how they will do whatever it takes to remain relevant. They won’t tell the truths of their financial gains. They won’t tell the truths to anyone period.

The truth is this.. the public and the trust is being screwed over every day for financial gain and it’s not the appraisers who are doing it. It’s the people making the laws, regulations and more that are screwing you.